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Problems that are encountered while buying or ordering goods or services over the Internet (% of individuals, who made purchases over the Internet during the last 12 months, within the corresponding group), 2015-2019

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Field for searching for a specific value in the list box. This is examples of values you can search for.Website was difficult to use, or it worked unsatisfactorily (too complicated, confusing, poorly functioning technically etc.) , Technical failure of website during ordering or payment , Difficulties in finding information concerning guarantees or other legal rights ,

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